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Warranty Files

File Name

Description

Size

Download

Warranty Service Request Forms

This downloadable file features our Service Request Form for 60 Days, 6 Months, and 24 Months.

434 KB

Common Items Not Covered Under Warranty

This downloadable file informs on exactly which common items are not covered under Alta Homes' warranty.

87 KB

Two-Year Limited Warranty & Ten-Year Major Structural Warranty

This downloadable file contains all of Alta Homes' warranty information.

14.6 MB

Powerpoint: How to Submit a Warranty Request with BuilderTrend

This downloadable file contains instructions on how to use BuilderTrend.

26.7 MB

Update on
Warranty Requests:

We are now using a new program to manage warranty requests called BuilderTrend.

 

Depending on when you bought your home determines how you should submit a warranty request.

I never received an email about BuilderTrend:

If you closed on your home and were NEVER sent an email about BuilderTrend, please submit a warranty request using the button below.

Click the button below to fill out a warranty request form.

I set up my BuilderTrend account:

Only click this link if you received a link about BuilderTrend after you closed on your house, and have already created your own login credentials for BuilderTrend

Click the button below to log into BuilderTrend.

I have the email, but haven't set anything up:

If you closed on your home and were sent an email about BuilderTrend but never created your login credentials, please do so now before attempting to submit a warranty request.

Click the button below to learn how to set up your account.

How to Submit

a Warranty Request

PLEASE PAY CAREFUL ATTENTION TO HOW YOU SUBMIT YOUR WARRANTY SO WE CAN BEST ASSIST YOU.

We'll be in touch soon!

After filling out a warranty request, an Alta Homes representative will reach out to you within 3 business days.

 

Service requests are scheduled Monday through Friday from 8:00 am to 5:00 pm.

Alta Homes is an equal housing opportunity builder.

Tel: 1-888-904-7172

PO Box: 3915 W. Davis St. STE 130 PMB 250, Conroe TX, 77304

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© 2022 Alta Development Group LLC.

All Rights Reserved.