Warranty Files

File Name

Description

Size

Download

Warranty Service Request Form

This downloadable file features our Service Request Form

434 KB

Common Items Not Covered Under Warranty

This downloadable file informs on exactly which common items are not covered under Alta Homes' warranty.

87 KB

Two-Year Limited Warranty & Ten-Year Major Structural Warranty

This downloadable file contains all of Alta Homes' warranty information.

14.6 MB

Powerpoint: How to Submit a Warranty Request with BuilderTrend

This downloadable file contains instructions on how to use BuilderTrend.

26.7 MB

Update on

Warranty Requests:

We are now using a new program to manage warranty requests called BuilderTrend.

Depending on when you bought your home determines how you should submit a warranty request.

I never received an email about BuilderTrend:

If you closed on your home and were NEVER sent an email about BuilderTrend, please submit a warranty request using the button below.

Click the button below to fill out a warranty request form.

Alta's Warranty Form

I set up my BuilderTrend account:

Only click this link if you received a link about BuilderTrend after you closed on your house, and have already created your own login credentials for BuilderTrend

Click the button below to log into BuilderTrend.

BuilderTrend Login

I have the email,
but haven't set anything up:

If you closed on your home and were sent an email about BuilderTrend but never created your login credentials, please do so now before attempting to submit a warranty request.

Click the button below to learn how to set up your account.

How to Login

How to Submit
a Warranty Request

Top Homeowner Maintenance Tips

A Guide to New Homeownership

Warranty Walkthrough Guide

We'll be in touch soon!

After filling out a warranty request, an Alta Homes representative will reach out to you within 3 business days.

Service requests are scheduled Monday through Friday from 8:00 am to 5:00 pm.