Warranty Service Request Forms
This downloadable file features our Service Request Form for 60 Days, 6 Months, and 24 Months.
Common Items Not Covered Under Warranty
This downloadable file informs on exactly which common items are not covered under Alta Homes' warranty.
Two-Year Limited Warranty & Ten-Year Major Structural Warranty
This downloadable file contains all of Alta Homes' warranty information.
We are now using a new program to manage warranty requests called BuilderTrend.
Depending on when you bought your home determines how you should submit a warranty request.
I never received an email about BuilderTrend:
If you closed on your home and were NEVER sent an email about BuilderTrend, please submit a warranty request using the button below.
Click the button below to fill out a warranty request form.
I set up my BuilderTrend account:
Only click this link if you received a link about BuilderTrend after you closed on your house, and have already created your own login credentials for BuilderTrend
Click the button below to log into BuilderTrend.
I have the email, but haven't set anything up:
If you closed on your home and were sent an email about BuilderTrend but never created your login credentials, please do so now before attempting to submit a warranty request.
Click the button below to learn how to set up your account.
How to Submit
a Warranty Request
PLEASE PAY CAREFUL ATTENTION TO HOW YOU SUBMIT YOUR WARRANTY SO WE CAN BEST ASSIST YOU.
We'll be in touch soon!
After filling out a warranty request, an Alta Homes representative will reach out to you within 3 business days.
Service requests are scheduled Monday through Friday from 8:00 am to 5:00 pm.